Features
What Leadento does every day, for your team
Requests classified and replies prepared in the detected language
Replies use your knowledge base. Review drafts before sending when human review is enabled.
Assignment and escalation
Requests can be automatically assigned to a teammate. Alerts follow your workspace settings.
Conditional follow-ups
Schedule follow-ups according to your plan and settings; they stop when the customer replies.
Built-in guardrails
Drafts use your knowledge base. AI can make mistakes, so review them. If information is missing, ask your team before replying.
Monitoring and reports
Review the activity and indicators shown in your workspace.
Zero tool switching
Your team keeps its current mailbox. Leadento receives forwarded requests and manages the conversation in its workspace.